Privacy Policy

1. Introduction

Welcome to Finka ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://finka.cloud ("Site") and use our application located at https://app.finka.cloud ("App"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]

3. Types of Personal Data Collected

We may collect and process the following personal data about you:

  • Account Information:
    • First Name
    • Last Name
    • Email Address
    • Password (encrypted)
  • Authentication Data:
    • Email
    • Password
    • For Google Auth: Email, First Name
  • Usage Data:
    • Device information (e.g., IP address, browser type, operating system)
    • Log data (e.g., access times, pages viewed)
    • Interaction data (e.g., actions taken within the App)
    • Error reports and crash data collected via Sentry
  • Payment Information: We do not store any payment information directly. All payment processing is handled securely by Stripe. If in the future any payment-related data needs to be stored, it will be done in compliance with applicable laws and security standards.
  • Profile Information:
    • First Name
    • Last Name
    • Avatar

4. Method of Data Collection

We collect personal data through the following methods:

  • Direct Collection: Information provided directly by you when creating an account, updating your profile, or interacting with our services.
  • Automated Collection: Data collected automatically as you navigate through the Site and App, including usage patterns and technical details.
  • Third-Party Services: Data received from third-party services such as Google Auth, Stripe, Mixpanel, and Sentry.

5. Purpose of Data Processing

We use your personal data for the following purposes:

  • Service Provision: Managing user accounts, personal projects, financial data, and providing the core functionalities of Finka.
  • Authentication: Verifying user identity through email/password and Google Auth.
  • Analytics: Tracking user behavior and service performance using Mixpanel to improve our services.
  • Error Monitoring: Collecting and analyzing errors and crash reports via Sentry to maintain and enhance the App’s performance.
  • Payment Processing: Handling subscriptions and payments securely through Stripe.
  • Communication: Sending updates, notifications, and important information through the Site.

6. Legal Basis for Processing

Our legal basis for collecting and using your personal data depends on the context of your interactions with us and the services you use:

  • Consent: By using our services, you consent to the collection and use of your personal data as described in this Privacy Policy and our Terms of Service.
  • Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you, such as providing and maintaining our services.
  • Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services and ensuring security.

7. Data Sharing and Third Parties

We may share your personal data with the following third-party service providers for the purposes outlined above:

  • Stripe:
    Purpose: Payment processing and subscription management.
    Data Shared: Payment information (handled directly by Stripe).
  • Mixpanel:
    Purpose: User behavior analytics and service improvement.
    Data Shared: Usage data and interaction data.
  • Sentry:
    Purpose: Error monitoring and performance tracking.
    Data Shared: Error reports and crash data.
  • Cloudflare:
    Purpose: Security and performance optimization.
    Data Shared: Technical data such as IP addresses and device information.
  • Digital Ocean:
    Purpose: Data storage and hosting services.
    Data Shared: Personal data necessary for service provision.

No Data Sharing with Other Third Parties: We do not share your personal data with any other third parties not listed above unless required by law.

8. Data Storage and Security

Storage Locations: Your data is stored on servers located within the European Union, specifically hosted by Digital Ocean.

Security Measures: We implement robust security measures to protect your data, including:

  • SSL encryption for data transmission.
  • Use of Cloudflare for additional security and performance.
  • Password encryption and secure storage practices.

Data Breach Protocol: In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law and take immediate steps to mitigate any potential harm.

9. Data Retention Policy

Retention Periods: We retain your personal data for up to one year from your last interaction with the Site. If a user does not log in to the Site for one year, their data will be automatically deleted.

Deletion Policies: Users can request the deletion of their personal data through the Security Section on the App.

10. User Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Access: You can access your personal data through the Profile Section on the App.
  • Correction: You can correct any inaccurate or incomplete personal data through the Profile Section on the App.
  • Deletion: You can request the deletion of your personal data through the Security Section on the App.
  • Opt-Out: While certain data processing is necessary for the provision of our services, you may opt-out of specific data collection practices such as analytics tracking by contacting us at [email protected].

Please Note: We do not offer data portability services at this time.

11. International Data Transfers

We do not transfer your personal data outside the European Union, United Kingdom, or United States. All data processing and storage occur within these regions under strict compliance with applicable data protection laws.

12. Use of Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies on our Site or App. All tracking and data collection are handled through third-party services like Mixpanel and Sentry, which operate without the use of cookies.

13. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Site, and your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy. It is your responsibility to review this Privacy Policy periodically for updates.

14. Additional Information

Data Processing Features: Users have control over their data through the Profile and Security sections on the App, where they can access, correct, or delete their personal information.

Unique Privacy Practices: Currently, there are no additional unique privacy practices beyond those outlined in this policy.

Last update: 20 Dec 2024